At The Accident Site
All accidents should be reported to the insurance companies within 24 hours or by the next working day. Insurance companies have their own 24-hour hotlines. They may advise you to bring your vehicle to an approved reporting centre or workshop. You are also advised to call for a tow truck service if necessary. If you decide to resolve the matter with the other party independently without informing your insurance company, be aware that the insurance company may have the right to reject your claim or to claim from you if any third party subsequently claims against you.
You should make a police report when the accident involves a government vehicle, damage to government property, a foreign vehicle, a pedestrian or cyclist, a hit-and-run case, or an injury requiring hospitalisation or medical leave of 3 days or more. In any case, a police report can serve as an official written record of the accident and it is advisable to lodge one if you have been involved in a road traffic accident.